FAQ

General

  • How fresh is your coffee?

    We're a small batch roaster, which means we roast our coffee beans in limited quantities to ensure maximum flavor and freshness. This also means our inventory is constantly rotating, so you can always expect to find something new and exciting.

    For shipping & local delivery/pickup, expect the coffee to best sent within 2-3 days of the roast date.

    For our farmers markets, our coffee is roasted about 4-12 days before the market date.

  • What size are your bags?

    All our bags are sold as 12 ounces (341 grams).

  • Where can I buy?

    Here on our website

    You can browse our current selection and purchase your favorite coffees. Shipping and local options available.

    Farmers markets

    We regularly appear at local farmers markets, where you can sample our latest roasts and take some home with you.

    Local shops

    We're excited to be partnering with local businesses in the Medford and Somerville areas to bring our coffee to more people.
    We'll be hosting pop-ups and offering wholesale options to interested businesses. If you're a business looking to serve or sell Snugglebug Coffee, or if you'd like to learn more about our pop-up schedule, please don't hesitate to contact us for more information.

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Shipping

  • When will my order ship?

    We roast roughly 3 days a week. This means once your order is placed, we begin shipping within 2-4 days.

  • How long will it take for my coffee to arrive?

    After shipping, you can expect your coffee to arrive at your doorstep in 3-8 days depending on the shipping method you select.

  • Do you ship to my location?

    We ship to the 48 contiguous states.

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Local Pickup/Delivery

  • Do you have local delivery?

    Yes! Deliveries are possible within the Medford/Malden/Somerville area, just select “Local delivery” on our checkout page. We have varying delivery times available, depending on our roasting schedule and events.

  • Do you offer local pickup?

    Again, yes! Just select “Pickup in store” on our checkout page. We have varying pick up times available, depending on our roasting schedule and events.

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